In a small number of cases we
have discovered that our Automated Dispensing System can fail to
initialize or return various errors when running on Windows XP SP2. If
you are having any trouble with your Automated Dispensing System, we
would suggest you follow these instructions for correcting the problem.
1. Locate the file dispens.ini
which, by default, is located in the C:\DROPimage folder.
2. Edit the file.
3. Locate the [Com] Section.
4. Identify if there is a line
that starts: Timeout=
5. If there is a line, change
it to Timeout=50
6. If there is not a line, add
a line that reads Timeout=50 at the end of the section.
7. Restart your DROPimage
program and test your pump.
If you have any other concern
regarding your Automated Dispensing System, please call or email. Thank
Aug 31, 2005
more information or a quotation, please contact us