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Technical Bulletin Regarding Decimal Error Message

Nov 2025

In different regions of the world, the decimal representation for numbers can be represented by either a period (.) or a comma (,). For example, the fraction 1/10 is expressed as 0.1 in some locations, such as Asia, the United States or the United Kingdom, but would be expressed as 0,1 in other parts of Europe, Africa, and South America. Despite this regional convention, most programming languages use the period as the decimal separator of choice.

Changing the computer’s regional settings occasionally leads to an error in the ramé-hart DROPimage software. When opening the software, an error message that says “0,500 is not a valid floating point value.”

The first step to resolve this issue is to reset the computer’s regional format. Open the start menu and search for “region” to navigate to Region Settings, or open the Settings application and go to Time & language, then select Language & region. Under regional format, select English (United States). This will ensure the proper decimal representation using a period is used.

Confirm the change is working properly by opening the calculator app and computing a fraction like 1/10. The result should read “0.1” rather than “0,1”.

Next, it will be necessary to reset the configuration settings for the DROPimage software. Open File Explorer and navigate to the C: drive. Open the DROPimage folder and locate the configuration settings file named “Drop”. Rename this file to “Drop.bak”. This will trigger the file to reset to the factory settings.

Finally, open DROPimage to confirm the error does not trigger.

If you require any additional technical assistance, please contact us with your serial number and the nature of your inquiry.
 

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